Chapter
12 - Services Marketing
(Continue)
This lecture ends on the bottom of
page 183 in the Lecture Notes and the middle of page 340 in
the textbook.
NOTE: This ends the material for Mini-test 9.
Mini-test 9 covers Lectures 17 and 18 (including
Business/Marketing in the News) which is page 162 to the bottom of
page 183 in the Lecture Notes and covers the Textbook
from page 312 to the middle of page 340.
It will open on Friday, March 11 at 8 a.m. and CLOSE at
11:59 p.m. Eastern Time on Monday, March 22.