Chapter 6 - Understanding Organizations as Customers (Finish)

 Note 1:  This lecture ends on page 96 of the Lecture Notes and page 173 of the Textbook.

Note 2:  This ends the material on Mini-test 5, which covers Lectures 9 and 10.

•  Mini-test 5 covers from the top of page 82 to page 96 in the Lecture Notes, the middle of page 136 to page 173 in the Textbook, plus Business/Marketing in the News.
• Mini-test 5 OPENS on Tuesday, October 4 at 8 a.m. and CLOSES on Saturday, October 9 at 11:59 p.m
  

Note 3:  This also ends the material for Midterm 1 which covers Lectures 1 to 10, pages 1 to 96 in the Lecture Notes and pages 1 to 173 in the Textbook.

• Midterm 1 opens on Saturday, October 9 at 8 a.m. and CLOSES on Tuesday, October 12 at 5 p.m.