Chapter 12 - Services Marketing (Continued)
NOTE: This concludes the material that will be on Mini-test 9.
It
will cover Lectures 18 and 19 and the textbook from the middle of page 313 to page 357 (including Business/Marketing in the
News).
It will OPEN by 5 pm on Thursday, November 1 and will CLOSE at MIDNIGHT on Sunday, November 11.
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