Chapter 20 - Personal Selling and Sales Management (finished)

NOTE 1:  This completes the material for Mini-test 9 REVIEW ONLY (ungraded).  It covers Lectures 17 and 18 and the textbook from page 481 to page 557 (the end of Chapter 20).  

NOTE 2:  This ends the material that will be on  the FINAL EXAM.  The Final will cover Lectures 9 to 18 and the textbook from page 1 to page 222 to page 557 with NO Marketing in the News questions.  This is the material that was covered in Mini-test 5 through Mini-test 9 REVIEW ONLY.